Before You Proceed

We strongly recommend that you review this Privacy Policy carefully before using JLR Engine Works. By accessing and using our website, you confirm that you accept this Privacy Policy and our Terms of Use. If you do not agree, please refrain from using our website.

Summary Overview

At JLR Engine Works, protecting your privacy is a priority. We are committed to handling your personal information responsibly and transparently. We do not engage in unsolicited marketing or spam.

The information you provide is used strictly for the purpose of offering price quotes and delivering our services. This Privacy Policy outlines:

  • How we collect your information
  • What type of data we collect
  • How we use your information
  • When and why we may share your data
  • Your rights regarding your personal information

By continuing to use our website, you agree to this Privacy Policy and our Terms & Conditions.

1. About Us

JLR Engine Works specialises in providing price quotes for engines, gearboxes, and related automotive services, including used and reconditioned engine replacements.

For the purpose of data protection laws, we act as the data controller of your personal information.

If you have any questions regarding this Privacy Policy or your data, you can contact us at:
📧 sales@jlrengineworks.co.uk

2. How We Collect Your Information

We collect personal information when you:

  • Submit a quote request form on our website
  • Contact us via email, phone, or social platforms
  • Interact with our website (basic usage tracking)

We do not sell or rent your personal data to third parties.

3. What Information We Collect

When you request a quote, we may collect:

  • Name
  • Email address
  • Phone number
  • Postcode

This information helps us provide accurate quotes for:

  • Used engines
  • Reconditioned engines
  • Replacement engines
  • Gearboxes and related components

We may also collect limited technical data such as:

  • Pages visited
  • Entry source (how you found our site)
  • Form interactions

You are responsible for ensuring the information you provide is accurate and up to date.

4. How We Use Your Information

Your information is used to:

  • Provide and manage your quote requests
  • Communicate with you regarding services
  • Improve our website and user experience
  • Analyse customer behaviour and market trends
  • Send confirmations and service-related updates

We may occasionally request feedback to improve our services. Any reviews submitted may be used for reputation and service improvement purposes.

5. Legal Basis for Processing Your Data

5.1 Consent

We process your data only with your consent, particularly when you request quotes or contact us directly.

5.2 Legitimate Interest

We may process your data where necessary for legitimate business purposes, including:

  • Providing requested services
  • Communicating important updates
  • Improving our services and website performance

You have the right to object to this processing at any time.

  1. Sharing Your Information

We may share your information only in the following cases:

6.1 Internal Use

Your data may be used within JLR Engine Works to improve service delivery and streamline your experience.

6.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal proceedings, including requests from authorities or courts.

  1. Your Responsibilities

Before engaging with any third-party service providers you may discover through our website, we recommend reviewing their privacy policies carefully.

We are not responsible for how third parties handle your data once you choose to engage with them.

8. Cookies

Currently, JLR Engine Works does not actively use cookies to collect personal data. However, this may change in the future to improve user experience.

Any updates regarding cookies will be reflected in a dedicated Cookie Policy.

  1. Advertising and Analytics

We may display third-party advertisements (such as Google Ads) which may use cookies to show relevant ads based on browsing behaviour.

We may also use tools like analytics services to:

  • Measure website performance
  • Improve marketing strategies
  • Optimize user experience

These tools do not personally identify users.

10. Data Security

We implement appropriate security measures, including HTTPS encryption, to protect your data.

However, no method of online transmission is completely secure. By using our website, you acknowledge and accept this risk.

We do not collect sensitive financial information, such as credit card details.

11. Managing Your Preferences

You can opt out of communications at any time by:

  • Following the unsubscribe link in emails
  • Contacting us directly via email

📧 sales@jlrengineworks.co.uk

We process opt-out requests promptly.

12. Your Data Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Request data transfer
  • Object to data processing

To exercise any of these rights, contact us at:
sales@JLR Engine Works.co.uk

We aim to respond within 48–72 hours, with full resolution within 30 days.

If you are not satisfied, you may lodge a complaint with the relevant data protection authority.

13. Data Retention

We retain your data only as long as necessary:

  • Up to 120 days after your last interaction
  • Or until you request deletion

If you request data removal, we will delete your information within 30 days.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

Any updates will be published on this page. Where required, we may notify you directly.

Governing Law

This Privacy Policy is governed by the laws of England and Wales.